Greeter - Walgreens (Puerto Rico)
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Responsible for greeting, observing, reporting, and assisting in providing a deterrence to crime or other improper activity.
+ Responsible for assisting in protecting Walgreens property from theft, vandalism, fires, and all unusual activity in order to provide a safe and secure environment.
+ Responsible for assisting Walgreen management with reducing and preventing shrink.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Maintains a position of visibility at the front of the store by the exit doors at all times.
+ Notifies management and Loss Prevention of any of the following: vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering, and violent crimes.
+ Observes and reports to management any suspicious persons or behavior.
+ Deters vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering and violent crimes.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Responds to EAS Entry and Exit Alarms. Investigates the source of the alarm politely and professionally and with customer’s cooperation.
+ Verify receipt for purchases and if receipt is missing, suggest to customer/employee to pay for item if merchandise was not paid for. Notify management of all such incidents.
+ Perform bag checks on all employees as they depart store at the front door.
+ Recognize and greet all customers and act as an “ambassador” of customer service.
+ Regularly check behind front registers as identified by management. Report any irregularities to management and Loss Prevention.
+ Direct customers arriving at the store seeking a refund to the Cosmetic department.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 169789BR
**Title:** GREETER
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 550 CARRETERRA #167,PLAZA TROPICAL,BAYAMON,PR,00959-0000
**Full District Office Address:** 550 CARRETERRA #167,PLAZA TROPICAL,BAYAMON,PR,00959-0000-00851-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
**Shift:** Various
**Store:** 00851-BAYAMON PR