Outlet server - Wyndham Hotels & Resorts (Puerto Rico)
Wyndham Grand is now seeking a Outlet server to join our team at the Rio Mar Beach Grand Resort location in Rio Grande, Puerto Rico.
Job Summary
The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
Education & Experience
* High School graduate. * Previous F&B experience preferred. * Fully bilingual (English and Spanish).*Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff. * Flexible and long hours sometimes required. * Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand and walk during entire shift. * Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. *Able to work a flexible schedule that includes rotating shifts, weekends, holidays and nights.
Physical Requirements
+ Flexible and long hours sometimes required.
+ Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Ability to stand during entire shift.
+ Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
General Requirements
Fundamental Requirements
+ Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
+ Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
+ Have a thorough knowledge of menus and current specials in applicable outlets.
+ Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
+ Pre-bus all tables removing soiled dishes after each course.
+ Be familiar with the operation of the P.O.S system.
+ Perform cashiering functions by closing checks and preparing end of shift paperwork.
+ Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
+ Ensure that tables and side stands are kept stocked, tidy and clean.
+ Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
+ Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
+ Answer the telephone according to standards.
+ Consistently upsell food, beverage and promotional items to guests.
+ Be familiar with fire extinguishers, locations and know how to use them.
+ Receive and deliver food and beverage orders and collect payment.
+ Ensure overall guest satisfaction.
**COMPANY OVERVIEW:**
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.
We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
**Job Location:** Rio Mar Beach Grand Resort, 6000 Rio Mar Blvd, Rio Grande, Puerto Rico 00745
Employment Status: Full-time